Privacy Policy

Last updated: 30 April, 2026

Strive with Felix (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Email: admin@strivewithfelix.com

1. Scope

This privacy policy applies when you:

Use our website
Enrol in trial lessons or official ongoing lessons
Attend in-person and/or online lessons
Engage with us via email and/or surveys

2. Information Collection

We may collect personal information that you may voluntarily provide, including, but not limited to:

Personal information - name, email, phone number, school, subjects studied, academic performance
Sensitive information - academic results and/or other educational data upon receiving consent
Communication information - emails, text messages and call logs
Automatically collected data - IP address, browser details, device type, access logs

3. Information Usage:

We may use information collected to:

Provide and manage tutoring services
Communicate with you regarding lessons, progress, and billing
Respond to enquiries and support requests
Process payments securely
Improve our website, marketing, and client experience
Comply with legal and administrative requirements

4. Information Sharing:

Your information may only be shared with:

Tutors and staff directly involved in service delivery
Trusted, third-party service providers involved in service delivery
Government or legal authorities, where required by law

We do not sell, trade or rent your data. Personal information may only be disclosed with marketing services with explicit content.

5. Cookies and Tracking Data

We use essential cookies to enable service functionality. You are entitled to instruct your browser to refuse all cookies. However, if you do not accept cookies, certain functions of our service may not function properly.

Cookies in use:

Session cookies - used to operate our service
Preference cookies - used to remember your preferences and settings
Security cookies - used for security purposes

6. Data Security

We implement technical and organisational safeguards to protect your personal data. However, no system is completely secure, and you use our services at your own risk.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at admin@strivewithfelix.com

8. Privacy Policy Updates

We may update this Privacy Policy periodically. The revised version will be published on our website with a new “Last Updated” date.